Peak season partnership
We’re here to help you prepare, deliver and keep your customers informed throughout peak.
Explore resources
Peak season resources
Resources to help create a better delivery experience for your customers.
Peak Season Guide
A practical guide to preparing your shipping, delivery experience and returns for peak.
Delivery Experience Guide
Promoting Receiving Mode in aramexConnect provides your customers with greater visibility and improves their overall delivery experience.
Peak Sending Dates
To help us deliver in time for Christmas, please send as early as possible. View cut-off sending dates from around the network.
Tips for creating shipping labels
Click through the guided overview and find out how to create shipping labels in bulk via aramexConnect.
Helpful information
Review our range of guides, blog articles and resources to help keep you informed.
Packaging guidelines
Discover the recommendations and requirements for parcel packaging.
Let your customer decide
Find out how offering additional delivery options at checkout can improve customer experience.
Service updates
Review regularly during peak to find out if there are any disruptions to our service.
Network service updates
Search by suburb or postcode to check for current delays in specific areas.
Need satchels this peak?
Aramex offers plain, white and unbranded satchels at an affordable rate.
Learn more
Frequently asked questions
The relevant Christmas cut-off dates for your local depot, or the region you’re sending from can be found on our Peak Sending Dates guide.
To help us deliver in time for Christmas, please send as early as possible. The earlier you send, the sooner your parcels will reach their recipients. Refer to our Peak Sending Dates for more information.
We scale our network to meet increased demand during the festive season. However, unexpected events such as severe weather, natural disasters or transport disruptions may affect delivery timeframes. Check our Service Updates and Network Service Updates for the latest information.
We recommend encouraging your customers to track their parcels through Receiving Mode in aramexConnect. Once an order has been dispatched, customers want to know what is happening next, so making sure they can easily access clear and up to date delivery information is important.
Check our Service Updates and Network Service Updates for the latest information. If a major event is affecting our network, it is also a good idea to share an update on your shipping page so your customers understand how their deliveries may be impacted.
- Choose a box or packaging type that suits the size and weight of the item
- Limit empty space and use suitable cushioning
- Wrap fragile items individually
- Use strong shipping tape to seal exposed edges
To learn more, review the Aramex packaging guidelines.
Yes, the Send via Manifest function is ideal for bulk batch shipments. This may be useful if your order data is already stored in a spreadsheet or another system and you regularly prepare labels in batches.
To learn more, review our interactive walkthrough.
Different orders can call for different delivery options. Some customers will prioritise cost, while others place more value on timing, security or how they receive their parcel. The right combination will depend on your products, customers and the types of orders you send. Your local Aramex team can help you choose the most suitable options.
We have created a Peak Season Partnership Guide to help customers prepare for increased order volumes and create a better delivery experience during peak. The guide includes a preparation checklist to help you review key areas ahead of Black Friday and Christmas.
The majority of our team will be taking a break on public holidays, but deliveries will continue on all available trading days. Refer to the Christmas Key Dates guide for relevant dates and trading hours for your local depot or the region you’re sending from.
